Mondelez International
Shift Lead
Chicago, Illinois•Full-time
$90,000 - $95,000 annually
$90,000 - $95,000 annually
About the Job
Are You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It With Pride.
In this leadership role, you are an internal technical master at the line level who ensures the line team is performing at a level that sustains and improves business results on one or more of 6 stars model. You model priority setting, manage the plan-do-check- adjust cycle and provide coaching and training for your team.
How you will contribute
You are a key ingredient in helping us change how the world snacks. You will operate and maintain equipment to build technical mastery and to deliver on safety, quality, cost, delivery, sustainability and morale targets, understanding losses in your area and taking the appropriate action to eliminate them. You will use autonomous and progressive maintenance standards to maintain equipment and support new product development. In this role, you will ensure that safety processes are observed [e.g. safety maps, lock out tag out (LOTO) , behavior observation system (BOS) and root-cause analysis (RCA)], that quality assurance activities are performed to ensure zero harm and 100 percent good-quality products, and that resources are properly allocated and available during the shift. You will take the lead for shutdown maintenance, root-cause analysis, stops reductions loss analysis and breakdown elimination.
What you will bring:
A desire to drive your future and accelerate your career. You will bring experience and knowledge in:
- Autonomous maintenance (AM) Step 4 systems and progressive maintenance (PM) Step 3 systems.
- Maintaining equipment at basic conditions independently, including the execution of AM & PM (break-down maintenance, planned maintenance) standards on dedicated equipment.
- Total productive maintenance and Six Sigma including qualification of AM steps 5-6, and PM step 3.
- Leading line teams.
- Handling challenging interpersonal situations tactfully.
- Influencing people in a union environment.
- Communicating effectively verbally and in writing and good attention to detail.
Additional Job Description
The Shift Leader is responsible for supervising all operational activities during a designated shift, ensuring that production lines meet their SQDCM targets. Acting as the on-shift point of control, the Shift Leader coordinates across teams—including production, maintenance, and quality—while ensuring that all line activities are executed to plan and according to standard work. This role ensures smooth transitions between shifts and provides immediate decision-making support in dynamic production conditions.
Key accountabilities /Responsibilities:
- Prevent incidents by ensure 'zero safety incidents' mentality and culture in his line(s)/area.
- Enforce safety rules and ensure a clean, organized, and hazard-free work environment.
- Promote 5S practices and standard visual management on the line.
- Prevent incidents by ensure 'zero quality incidents' mentality and culture in his line(s)/area.
- Monitor adherence to quality standards and take immediate action on non-conformances.
- Ensure all quality checks, documentation, and traceability protocols are completed correctly.
- Ensure volumes are produced in time in full against production plan.
- Input and validate shift performance data in ERP, MES, or production dashboards.
- React promptly to line stoppages, quality issues, and equipment malfunctions.
- Improve cost over time through systemic Loss Elimination, Identify and eliminate losses.
- Building and growing High Performing Teams in his line(s)/area.
- Coach and develop the Line teams.
- Team back up and succession planning.
- Own the execution of all SWP in the line at the designated shift.
- Priority Setting through Daily Management System and effective escalation of issues.
What extra ingredients you will bring:
- Lead by Example.
- Role model standards and behavior.
- Leadership presence with the ability to make decisions under pressure.
- Cross-shift & cross-functional coordination with Excellent communication / interpersonal skills.
- Role model in problem-solving and loss eradication.
- Build capability through Learn - Do - Teach.
- Growing team capability through effective coaching and feedback.
- Empower the team by growing team autonomy.
Education/Certifications:
- High school diploma or technical qualification required; associate degree or vocational certification preferred.
- 2-3 years in current role + ready to promote + proven people leadership skills & capability.
- 3+ years of production experience in a manufacturing environment, with at least 1 year in a team lead or supervisory role.
- Strong understanding of production line operations, quality checks, and safety requirements.
Work schedule:
Flexibility required to work any shift.
About Mondelez International
Empowering People to Snack RightMondelēz International empowers people to snack right in over 150 countries around the world. We're leading the future of snacking with iconic global and local brands such as Oreo, Ritz, LU, Clif Bar and Tate's Bake Shop biscuits and baked snacks, as well as Cadbury Dairy Milk, Milka and Toblerone chocolate.We are one of the largest snack companies in the world with global net revenues of approximately $36 billion in 2023. We hold the #1 global position in biscuits (cookies and crackers) and #2 in chocolate, while we’re growing rapidly in baked snacks. We also make and sell gum & candy as well as various cheese & grocery and powdered beverage products in certain markets.We have operations in more than 80 countries and employ approximately 91,000 diverse and talented employees in our factories, offices, research & development facilities and distribution activities around the world.Purpose & MissionAll around the world, the lines between meals and snacks are blurring. Snacking – those moments when you reach for a delicious bite in between meals – is on the rise. But there is also a universal cultural tension… people don't want to have to choose between snacking and eating right. That’s why, at Mondelēz International, we empower people to snack right. This is our Purpose.Every day, we are inspired to go the extra mile to lead the future of snacking around the world. We do this by offering the right snack, for the right moment, made the right way.Our broad range of delicious snacks are what you need, when you need it. Every bite more satisfying knowing they are made with high-quality ingredients, in a way that enables people and planet to thrive.From our passionate makers and bakers around the globe to your snacking moment, Mondelēz International knows how to empower people to snack right.